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Personal Information that is collected by Us
The information we collect from other users/customers helps Us personalise and continually improve your experience at the Website. We use your information to assist sellers/merchants to handle orders, deliver experiences, vouchers, products and services, process payments, communicate with you about orders, products, services and promotional offers, update Our records and generally maintain your accounts with Us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve Our platform, prevent or detect fraud or abuses of the Website and enable third parties to carry out technical, logistical or other functions on Our behalf.
We have listed below, for your general information, the kind of information that We gather. Please note that this list is purely indicative of the kind of information that we may collect, store, use or share and should not be construed to be exhaustive.
Information You Give Us: We receive and store any information you enter on the Website or give Us in any other way, such as by registering or creating an account with Us. Examples of what We collect are name, age, address, mobile phone number, and landline number. You can choose not to provide certain information but then you might not be able to take advantage of many of the features or services available on the Website. We use the information that you provide for such purposes as responding to your requests, customising future experiences, improving Our platform, and communicating with you, including delivering products and services that you purchase on the Website.
Automatic Information: We receive and store certain types of information whenever you interact with Us. For example, like many websites, We use "cookies" and obtain certain types of information such as your IP address, when your Web browser accesses the Website, or advertisements and other content served by or on behalf of the Website on other Websites.
Information from Other Sources: We might receive information about you from other sources and add it to Our account information.
By using or continuing to use the Website you agree to Our use of your information (including sensitive personal information) in accordance with this Policy, as may be amended from time to time by IndiaSanta, at its sole discretion. You also agree and consent to Us collecting, storing, processing, transferring and sharing your personal information (including sensitive personal information) with Our partners, service providers, associates, affiliates and third parties for the purposes set out in this Policy.
We may be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences. You agree and consent for IndiaSanta to disclose your information, if so required under the applicable law.
Information You Give Us
You provide most such information when you register, search, buy, place an order or participate on the Website or communicate with the IndiaSanta team. For example, you provide information when you: search for a product, service, voucher or experience; place an order through the Website, or otherwise through one of Our third-party sellers/merchants/service providers; provide information in My Account (and you might have more than one if you have used more than one e-mail address when transacting with us) or Create Registry; communicate with Us by phone, e-mail or otherwise; compile wish lists or gift registry, provide and rate reviews; and employ other personal notification services. As a result of those actions, you might supply Us with such information as: your name, email address, address and phone number; financial information including your credit card/debit card/net-banking information; other personally identifiable information such as your height, weight and age; and your personal description in your My Account section.
Information from Other Sources
Examples of information We receive from other sources include: updated information relating to delivery address from Our partners/sellers/merchants/service providers or other third parties; account information, purchase or redemption information and page-view information from partners/sellers/merchants/service providers or other third parties; and search results and links.
Information You Can Access
Examples of information you can access easily at the Website include: up-to-date information regarding recent orders; personal information (including name, e-mail, password, communications and personalised advertising preferences and address book); payment settings (including credit card/debit card/net-banking information and voucher details and balances); e-mail notification settings (including Alerts, Recommended for You and newsletters); recommendations (including recent product-view history, prior-order history and Favourites); wish lists, gift registers, Your Profile (including your product Reviews, Requests and Recommendations) and any other services or information which may be added, deleted or edited by India Santa from time to time.
Any personal information provided to or gathered by Us will be stored and controlled by IndiaSanta (the data controller).
Information about Our customers is an important part of Our business and We are not in the business of selling it to others. We share customer information only as described below and with Our affiliates as necessary, and subject to this Policy, and follow practices at least as protective as those described in this Policy.
Whenever We transfer personal information to countries outside India in the course of sharing information as set out above, We will ensure that the information is transferred in accordance with this Policy, and as permitted by the applicable laws including but not limited to Information Technology Act, 2000 and the rules framed thereunder.
We give you access to a broad range of information about your account and your interactions with the Website, for the limited purpose of viewing and, in certain cases, updating that information. This list will change as Our Website evolves.
Use of the Website is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may only use the Website with the involvement of a parent or guardian.
Disclaimer of Liability
While We are committed to protecting your privacy and the integrity of your personal/personally identifiable information, there may be circumstances in which such information may be misused or misappropriated by third parties despite Our best efforts. To the extent permissible under Indian law, We disclaim all liability for such misuse or misappropriation of information by third parties. By using Our Website, you understand and consent to such disclaimer and the consequences thereof and acknowledge that you are voluntarily using the Website in spite of such knowledge.
We also expressly disclaim all liability with regard to any information provided by you while using our gift registry facility. It is clarified that in the case of gift registry facilities, data collectors are third party websites and entities. In such cases, We do not receive, store, use, transfer or process any of your data or information.
If you have any concerns about privacy or grievances at the Website, please contact Our Grievance Officer, with a thorough description and We will try to resolve the issue for you. Our grievances officer can be reached at [email protected]